Privacy Policy
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This Privacy Policy explains how VORLOOM (“we”, “us”, or “our”) collects, uses, stores, protects, and discloses your personal information when you visit and purchase products from our Shopify store. This policy applies to all visitors, users, and customers of our website, complying with US consumer privacy regulations and Shopify platform rules.
Information We Collect
We collect personal information that you voluntarily provide to us when placing an order, registering for updates, or contacting customer support, including but not limited to your full name, email address, shipping address, phone number, and payment confirmation information. We also automatically collect non-personal browsing information through website cookies, including device information, browsing pages, access time, and shopping preferences to optimize our store service.
How We Use Your Information
Your personal data is used exclusively for order fulfillment, shipping arrangement, after-sales service processing, order update notification, customer service reply, and store experience optimization. We may use your email to send order confirmations, shipping tracking information, and exclusive promotional updates (you may unsubscribe at any time). We will never sell, rent, or trade your personal information to any third-party commercial organizations for illegal purposes.
Data Protection & Storage
We adopt industry-standard security encryption technology to protect your personal and payment information, preventing unauthorized access, disclosure, or misuse. Your data will be stored securely only for the time necessary to complete transaction services and comply with legal obligations. After the valid service period, your data will be safely cleared.
Third-Party Service
Our store relies on trusted third-party service providers including Shopify, payment processors, and logistics carriers to complete order services. These third parties only obtain necessary user information for service execution and are bound by strict privacy protection agreements.
Your Rights
You have the right to view, modify, and request deletion of your personal data stored in our system. If you have any privacy-related inquiries, please contact us via our official email.